Frequently asked questions

To prevent maltreatment in sport, all Sport Canada-funded organizations are required to make safe sport training available to anyone under their immediate authority. Safe Sport Training from the Coaching Association of Canada meets the minimum standards for this mandated safe sport training. Here are some answers to frequently asked questions about the Safe Sport Training eLearning module.

Why am I being asked to complete this training?

All Sport Canada-funded organizations must make mandatory training on harassment and abuse available to their membership by April 1, 2020. If you are under the immediate authority of a national sport organization or multi-sport services organization, you are required to complete safe sport training. Your organization may also have asked you to complete the training to comply with its own policies. Check with your sport organization to confirm.

Who is required to complete safe sport training?

As of April 1, 2020, anyone in any of the following roles within a Sport Canada-funded organization must be trained on conduct to prevent and address maltreatment:


  • Senior staff
  • High-performance directors
  • Case managers
  • Adjudicators
  • Investigators
  • Operational Board members

Those with direct athlete contact

  • National team athletes
  • Parents of junior athletes
  • Coaches
  • High-performance staff
  • National training centre staff
  • Nationally appointed coach Developers
  • Integrated support team personnel (mental, strength and conditioning, nutrition, physio, massage, etc.)
  • Contractors
  • Officials

Those with no direct athlete contact

  • Organizing committee members
  • Administration/finance staff
  • Governance committee members
  • Judicial board members
  • Governance board members (no operational involvement)
  • Event volunteers
  • NSO office staff

Should I complete the Training even if I am not required to?

Maltreatment can occur in sports organizations at any level. While the Coaching Association of Canada Safe Sport Training was developed specifically for Sport Canada-funded organizations, it is available free of charge to anyone who wishes to take it. The more people who learn how to identify and address maltreatment, the safer all sport environments will be.

How do I know if Safe Sport Training is the training my organization wants me to complete?

Check with your affiliated sport organization to confirm which training program you should complete.

Am I required to complete this training annually?

Sport Canada will determine the requirement and will communicate to the Sport System once it is determined. NSOs and MSOs have the ability to determine requirements for their organization that go above the minimum standard, as appropriate. As an individual, you are always welcome to access additional training.

As a Provincial/Territorial Sport Organization (PTSO), should I follow the guidelines of my provincial/territorial government, or those of my NSO for mandated training?

PTSOs can follow their respective provincial or territorial government’s existing requirements for Safe Sport Training (i.e. Manitoba and Saskatchewan), as it is within their jurisdiction. As with other training and development initiatives, NSOs and their PTSOs may agree to additional learning opportunities in safe sport training.

I am involved in multiple sports. Will they all accept this Training?

The CAC’s Safe Sport Training meets all requirements set by Sport Canada. Some organizations may choose to follow a different program. Speak with your sport organizations to confirm which training program you should take.

How long does Safe Sport Training take?

The eLearning will take approximately 1–1.5 hours to complete.

Do I have to complete the Training in one session?

You can complete the Training in multiple sessions. You can save your progress and pick up where you left off.

How much does the Training cost?

Safe Sport Training is offered free of charge to participants.

Can I earn professional development points for taking Safe Sport Training?

If you are an NCCP-certified coach, you can earn 2 professional development points by completing this module.

What is the Locker?

The Locker is the Coaching Association of Canada’s online learning platform. Create a free account to engage in NCCP eLearning, register for events, access your NCCP coaching transcript and more.

I don’t have a Locker account. Can I still complete the Training?

You’ll need to create a free Locker account to access the Training. Simply register an account and visit the eLearning page to access the Safe Sport Training.

How do I make a Locker account?

  1. Visit and click Create an NCCP account.
  2. Fill in the required information and click Register.

How will I know that I’ve completed the Training successfully?

The process is straightforward:

  1. Log in to the Locker and click the tab with your name at the top right of the screen.
  2. Click the Certification tab in the top banner.
  3. Your transcript will list all trainings you have completed that are tracked in the Locker.

Can I complete the Training on my mobile phone or tablet?

Yes. The Training is accessible on all technology devices including desktop, mobile devices and tablets.

In which languages is the Training available?

The Training is available in English and French.

Does Safe Sport Training meet online accessibility standards?

Yes, the Training is accessible.

Accessible Options

Please email or call 613-235-5000 for information on accessibility options for Safe Sport Training.